Shipping policy
Last updated: September 27, 2026
This policy explains where we ship, what it costs, how long delivery takes and what happens if something goes wrong on the way.
At a glance
• Free shipping on every order to the United States, the United Kingdom and Canada.
• Orders arrive in 7–10 business days.
• Every order is tracked; the tracking number is emailed when your order is dispatched.
1. Where we ship and what it costs
Destination Shipping cost Delivery time
United States Free 7–10 business days
United Kingdom Free 7–10 business days
Canada Free 7–10 business days
Free shipping applies to every product, including machines, grinders, brewers and kettles. The total you pay is shown at checkout before you confirm the order.
2. Processing and dispatch
Business days are Monday to Friday, excluding public holidays. If an order is going to take longer than 10 business days to arrive, we email you before it ships so you can choose to wait or cancel for a full refund.
3. Tracking
As soon as your order leaves the warehouse you receive an email with the carrier and tracking number. Orders with several items may arrive in more than one parcel.
4. Import duties and taxes (United Kingdom and Canada)
Orders shipped to the United Kingdom and Canada may be subject to local import duties, taxes, or customs fees. These charges are the responsibility of the customer and are determined by your local customs office.
5. Ordering an appliance for a UK address
The machines, grinders, brewers and kettles in this shop are the US models. Canada uses the same mains supply as the United States; the United Kingdom does not. Before ordering an appliance for a UK address, check the electrical rating on the manufacturer’s page for your model. Tools, accessories and cleaning products are not affected.
6. Liquids and batteries
Some descalers and cleaners are liquids and ship by ground in line with carrier rules for that class of product. This does not change the 7–10 business day delivery window.
7. Address changes and cancellations
Contact us as soon as possible if you need to change the delivery address or cancel. We can change or cancel an order until it has been dispatched. Once an order has shipped the address cannot be changed.
8. Delays, loss and damage in transit
Carrier delays, severe weather and public holidays can push delivery past the usual window; we keep you updated by email when that happens. If tracking shows no movement for an extended period, or your order arrives damaged, contact us with your order number and photos of the packaging and the item. We replace it or refund you in full.
9. Contact
BarBrewHouse customer care
Email: support@barbrewhouse.com
Phone: +1 (205) 415-1544
Hours: Mon–Fri: 9am–5pm EST
BarBrewHouse, 304 N Margaret St, Georgetown, DE 19947, United States
BarBrewHouse is an independent retailer. We are not affiliated with, endorsed by, or sponsored by Breville. Brand and model names identify the products and what they fit. All trademarks belong to their owners.