Contact

We answer every message. For a question about an order, please include your order number so we can find it straight away.

BarBrewHouse customer care

Email: support@barbrewhouse.com

Phone: +1 (205) 415-1544

Hours: Mon–Fri: 9am–5pm EST

BarBrewHouse, 304 N Margaret St, Georgetown, DE 19947, United States

Before you write

•    Where is my order? The tracking link is in your dispatch email. Orders arrive in 7–10 business days.

•    Returns: see our returns and refunds policy — 30 days from delivery.

•    Choosing a machine: tell us how many drinks a day, whether you want a grinder built in, and whether you want to steam milk yourself or have the machine do it.

•    Maintenance: tell us the make and model and what it is doing — running slowly, tasting bitter, a descale light — and we will point you to the right product. See also our descaling guide.

BarBrewHouse is an independent retailer. We are not affiliated with, endorsed by, or sponsored by Breville. Brand and model names identify the products and what they fit. All trademarks belong to their owners.